How to register and update your profile

The use of our service requires registration, which requires an email address and password. It is important to enter a valid email address in the service, as it will be used to provide important information to the user (including receipts, orders, etc.). Using incorrect personal or business information is not allowed.

Registration is done as follows:

1. Download or sign in to the service

2. Create a user name for yourself

3. Update other profile information

4. Accept the Terms of Use

1. You can sign up once you've either downloaded the app from the Apple Store or from Google Play Store or have the WorkPilots web version open.

2. Create a user profile to our system.

Your username is your email address.

Enter your name, your e-mail address and your phone number. Note: Your phone number should be in the international form, i.e + 358 40 1234567.

After that the system asks you to choose your desired service (see photo below).
If you are instructed to join a private service, press private service and input the required service code. Otherwise join a public service (Finland, WorkPilots Suomi)

         

 

Then proceed to move forward. After selecting the service type, create a password for your WorkPilots-account (min. 6 characters).
In the end of the registration process, you will receive a registration confirmation message to your e-mail which includes a link (The big orange box with the text "Confirm") which you click to confirm your account. (Check also trash mail, if you can't see the message in inbox.
After that, you are ready to use your account and define the rest of the settings from profile settings -page.

  

Transactions in the mobile service are confirmed by the session based PIN code, which you select when you register with iOS or Android. The PIN code is used to confirm orders so that others can not place orders on your phone if you leave the app open. If you use WorkPilots only as a worker, PIN code won't be asked after creating it. System asks it only when you create an order. (PIN code is not required on the web version)

You can update your PIN from 'Settings' - Change PIN.

After registering, you can log in directly to the web service by entering your username and password. In mobile services, filling in profile information will continue automatically by selecting a suitable role (see section 3).

3. Choose the appropriate service option for yourself whether you want to register as an orderer or as a worker. (if you wish to change it later, you'll find the selection in the upper right corner of the web version). You can also sign up for both roles with the same ID. Read the instructions on worker registration here.

WORKER REGISTRATION

MOBILE VERSIONS: Choose your home address from the map, the maximum distance (how far you want to see open positions from your home address or your current location) and the type of tasks that you are interested in. Add a photo and a brief description of yourself to your profile so that the orderer will know a bit more about you.

NOTE: A good photo and description of yourself are really important so make sure these are added.    (The size of the profile image must be less than 1MB). With those you can make a good first impression to the orderer and those may help you to get a task.

You can find the same information in the web version when you go to your profile settings.

With this information entered, you can already see what kind of tasks are available in your area. However, you can not apply for tasks until your entire profile has been filled out.

Select profile settings and add your:

Social security number, bank account number and tax percentage

We need these so that we can report to the tax authorities and pay for all completed tasks. This information is not visible to anyone other than the service provider and is only used for payments to you as a worker. They are stored in a high security environment. See more on safety here.

You can see your tax rate from your tax card. If you do not have a tax card, see the taxpayer's website for instructions: https://www.vero.fi/en/e-file/TaxCardOnline2017/

    

You can update your profile information under 'Settings' - 'Profile Settings'

4. Accept the Terms of Use.

You are now ready to use the service!